Refunds Policy
This policy only applies to PixelVerseAI Chats subscriptions (Basic, Plus, Max & Enterprise/Education)
Refunds
PixelVerseAI Chats subscriptions are billed in advance on a monthly basis and are non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made.
Cancellation
You are solely responsible for properly cancelling your account. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time by logging into your PixelVerse Chats Account , clicking on Settings and clicking 'Manage Subscription'. You will be then redirected to your stripe portal where you can cancel your subscription. You will receive a confirmation email once your subscription has been cancelled. If you have any issues cancelling your subscription, please contact us at [email protected].
Modifications
PixelVerseAI reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the service (or any part thereof) with or without notice.
Prices of all Services, including but not limited to monthly subscription plan fees to the service, are subject to change upon 30 days notice from us.
Such notice may be provided at any time by posting the changes to the PixelVerseAI website (ai.pixelverse.tech) or the service itself. You will get an email regarding any changes.
PixelVerseAI shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the service.
PixelVerseAI may require you to provide feedback on your cancellation reason. This is not optional and is required to help us improve our service.
Contact Us
If you have any questions about our Refunds Policy, please contact us: [email protected]
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